Privacy Policy

Privacy Policy

This Privacy Policy (the “Policy”) explains how Master Docks Inc. (“Master Docks”, “us”, or “we”) collects information from you when you use the website www.masterdocks.com and as a customer, what Master Docks does with the information that Master Docks collects, how information is shared and what you can expect from Master Docks regarding the privacy of your information.

Personal Information We Collect

Master Docks may collect certain information that personally identifies you when you voluntarily provide it to us, such as your name, mailing address, e-mail address, phone number (“Personal Information”). We collect such Personal Information when you email us or submit an inquiry using the “Contact Us” submission page or Request a Quote feature. Please note that we may also obtain Personal Information from publicly available sources as well as other sources, as permitted by law, and combine that with information we collect through our Site. For example, we may collect information about you from sources such as social media when you choose to provide it to us.

Master Docks collects information through cookies or beacons but none of the information collected through cookies or beacons is personally identifiable.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you have submitted Personal Information and would like to change that information, please reach out to our customer service at david@masterdocks.com

Cookies

A cookie is a piece of data stored on the hard drive of your computer, containing information about you. Our usage of cookies is in no way linked to any Personal Information while on our site. Cookies can make the browsing experience easier. For instance, by accepting a cookie from our site, we can provide you a more personalized experience while viewing, thereby saving time while on our site. Most browsers can be set to reject cookies or to ask you if you want to accept/reject an incoming cookie. If you reject the cookie, you may still use our site, although you will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our customers to enhance the experience on our site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We also allow third party companies such as Google Analytics to place beacons, cookies or tags on our Site. Google Analytics & Google Tag Manager utilizes cookies to gather information regarding use of our Site, which Google uses to generate reports for us regarding our Site. To find out more about how Google uses data when you use our Site and your options for controlling the information collected by Google from this Site, please click here. You may opt-out of having your activity on the Site made available to Google Analytics by installing the Google Analytics browser add-on.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

How We Use Information

We will use your information to contact you for a custom quote and/or feedback based on submission data received by us from you. We also use your Personal Information to support our business operations. Examples include:

  • To establish and manage business relations with you;
  • To respond to inquiries, requests or comments that we receive;
  • To operate, improve and personalize the products and services we offer and improve, diagnose problems with, and administer the website;
  • To communicate information about Master Docks and via email or your mailing address;
  • To understand your product/service needs and preferences and market products/services to you that we believe may be on interest to you;
  • To prevent or investigate activity that we think may be potentially illegal, unlawful, fraudulent, or harmful;

 

We may provide you with marketing communications by email unless you opt out of receiving such communications from Master Docks. At no time are you obligated to provide us with any Personal Information in order to use and enjoy our website. It is Master Docks’s policy to collect only that information that Master Docks needs to meet our customers’ needs, conduct our business efficiently, and communicate special offers to you. If you do not wish to provide Master Docks with your Personal Information, you will not receive certain communications. 

How We Share Information
In connection with the uses outlined in this Policy only, Master Docks may share your information with our website hosting partners, vendors, subcontractors, agents, consultants and other service providers (“Service Providers”) to perform functions on our behalf when such sharing is required for the Service Provider to perform their functions on our behalf or to permit us to perform our functions. We do not sell any Personal Information concerning our users. We may also release your personal information to comply with the law or to protect our or others’ rights, property, or safety. As with any business, it is possible that as our business develops, we may sell or buy assets. In such transactions, information concerning customers often is among the transferred assets. Accordingly, in the unlikely event that our company or substantially all of our assets are acquired by a third party, such information may be one of the transferred assets. Master Docks values the privacy of its customers and visitors to this website. Therefore, Master Docks endeavors to comply with relevant ethical standards in gathering, using and safeguarding customer information that is entrusted to Master Docks. Please note that, despite our diligence, new technology is constantly evolving and Master Docks cannot immediately implement all new technology upon development.

Third Party Links

The website may contain links to websites maintained by third parties with which we have no affiliation, such as social media platforms. This Statement does not reflect the privacy practices of those sites, and you should consult the privacy policies of those sites to learn about their practices. A link to any third party site does not mean that we endorse it or the quality or accuracy of information presented on it.

Opt Out Policy

Email Communications. If at any time you no longer wish to receive marketing communications (such as promotional emails and newsletters) from us, you are free to “opt out” of receiving these communications.

Policy Changes
Master Docks reserves the right to change our Policy as our business changes. If this Policy changes, we will post an updated Policy on our website. You can tell if this Policy has changed by checking the revision date and version number that appear at the end of this Policy. To assist you in acquiring additional information, the Master Docks site may have links to websites operated by third parties. Those websites will have their own policies on privacy that you may wish to review. Master Docks has no responsibility concerning the content or operation of these linked websites.

California Privacy Rights

Under California’s “Shine the Light” law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information which includes a list of all third parties to which Master Docks has disclosed Personal Information, as defined in California Civil Code Section 1798.83(e) during the preceding year, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. California residents may request this information in writing by contacting us by email to david@masterdocks.com with “California Privacy Request” in the subject line. In your request, please attest to the fact that you are a California resident and provide a current California address for your response. Please allow up to thirty (30) days for a response.

Contacting Us

If you need any further information, or have any questions regarding our collection of Personal Information, please contact us at david@masterdocks.com.

This Privacy Policy was last updated on 10/04/2021 and is Version 1.